The Contribution of Securus Technologies in Improving Prison Services

I know Securus Technologies as one of the expansive service providers of parole tracking, detainee communications, and government informational solutions. Securus Technologies. It provides its services to about 2600 correctional facilities in 45 states. I consider them as the recognized leaders of jail phone provider services. Their primary duty is to concentrate on the specific requirement of the rehabilitation and law enforcement communities.

The company serves about 2,200 correctional facilities across the United States and Canada. Securus has invested over $600 million in patents, technologies, and acquisitions. The company is committed to providing the best services to us by introducing a system to control contraband cell phones. It has also developed a Wireless Containment Solution which prevents contraband cell phones from connecting mobile networks. It provides the best emergency response, inmate self-service, investigation, biometric analysis, information management, public information, communication, incident management, investigation and monitoring products, and services.

Through the services of Securus technologies, we can use the information from the cell phones to ensure that justice prevails. Our correctional facilities also rely on the information provided by Securus Technologies to offer proper rehabilitation to the detainees and prisoners. Since most calls are monitored in our country by the Securus Technologies, Inc., we can reduce cases of drug peddling within the facilities and the inmate alcohol use.

Securus Technologies is committed to offering both revolutionizing the imprisonment environment and systemically helping us upgrade public safety in our jurisdiction. The reporting data has improved our investigations and enhance our jail security attitude. I want to greatly thank the company also for their LBS software which in conjunction with law enforcement resources, the police are able to recover illegal assets, firearms, drugs and cash money. This technology in combination with the Investigator Pro makes Securus Technologies, Inc the best jail phone provider in the industry.



Inmates are comprised of our friends and family. Though incarcerated, they still deserve to be loved and given attention. A prison is a place for reforming and reflecting on past misdeeds. It does not mean inmates should be expelled completely from the outside world. For over 25 years, Securus Technologies have worked with correctional facilities. Their aim is to ensure that inmates can communicate with their friends and loved ones as they serve time.


When the company started in 1986, it had offices in Carrollton, Allen, and Atlanta. Securus has about one thousand employees and serves about 26,000 correctional facilities in the nation. In Canada, it is working for about 2200 correctional facilities. The headquarters of the company are in Dallas, Texas. Besides correctional facilities, this company also works with law enforcement agencies.


Securus Technologies has several services it offers to inmates and correctional facilities. Apart from providing communication for inmates and outsiders, this company avails tools for information. For instance, it provides investigative services to correctional facilities. Other services entail inmate self-service, information management, public information, emergency response, incident management, verification, and monitoring. Also, this company has assisted in the fight against contraband phones in the prisons. It has worked to ensure that those phones do not get registration from any mobile companies.


This company is a technology based firm, and hence, it aims at growing and evolving. The goal is to continue inventing technology, which will continue assisting its customers in their communication needs. Currently, Securus wants to introduce video calling services. Inmates will now communicate with friends, attorneys, and family through video.


This technology is facilitated by the internet. As long as both parties are connected to the internet, they will communicate from wherever they are. This technology will resolve long queues at the telephone booths and visitors coming to the facilities. It will also feel convenient for outsiders to communicate at the comfort of where they are. Video communication can be available on smartphones, tablets, computers and any other relevant gadget.


Securus Technologies has come this far because of its transparency and determination in their work. The company believes in quality service to its customers. Despite the thousands of clients, they are all served satisfactorily. Due to the honesty among the staffs, if they are unable to handle any issue, they are truthful about it. Clients have realized working with Securus is dependable and they continue to enjoy this loyalty.


Another evident value of this company is the level of confidentiality. All critical information requiring privacy is handled with utmost integrity. All protocols are observed at Federal, State, and Local levels. Leadership in this company will continue to pursue better standards for the sake of its customers.