THE SUCCESS STORY OF SECURUS TECHNOLOGIES
Inmates are comprised of our friends and family. Though incarcerated, they still deserve to be loved and given attention. A prison is a place for reforming and reflecting on past misdeeds. It does not mean inmates should be expelled completely from the outside world. For over 25 years, Securus Technologies have worked with correctional facilities. Their aim is to ensure that inmates can communicate with their friends and loved ones as they serve time.
When the company started in 1986, it had offices in Carrollton, Allen, and Atlanta. Securus has about one thousand employees and serves about 26,000 correctional facilities in the nation. In Canada, it is working for about 2200 correctional facilities. The headquarters of the company are in Dallas, Texas. Besides correctional facilities, this company also works with law enforcement agencies.
Securus Technologies has several services it offers to inmates and correctional facilities. Apart from providing communication for inmates and outsiders, this company avails tools for information. For instance, it provides investigative services to correctional facilities. Other services entail inmate self-service, information management, public information, emergency response, incident management, verification, and monitoring. Also, this company has assisted in the fight against contraband phones in the prisons. It has worked to ensure that those phones do not get registration from any mobile companies.
This company is a technology based firm, and hence, it aims at growing and evolving. The goal is to continue inventing technology, which will continue assisting its customers in their communication needs. Currently, Securus wants to introduce video calling services. Inmates will now communicate with friends, attorneys, and family through video.
This technology is facilitated by the internet. As long as both parties are connected to the internet, they will communicate from wherever they are. This technology will resolve long queues at the telephone booths and visitors coming to the facilities. It will also feel convenient for outsiders to communicate at the comfort of where they are. Video communication can be available on smartphones, tablets, computers and any other relevant gadget.
Securus Technologies has come this far because of its transparency and determination in their work. The company believes in quality service to its customers. Despite the thousands of clients, they are all served satisfactorily. Due to the honesty among the staffs, if they are unable to handle any issue, they are truthful about it. Clients have realized working with Securus is dependable and they continue to enjoy this loyalty.
Another evident value of this company is the level of confidentiality. All critical information requiring privacy is handled with utmost integrity. All protocols are observed at Federal, State, and Local levels. Leadership in this company will continue to pursue better standards for the sake of its customers.